- Return Period
- Shipping Policy
1. Period of return
Really hope you will be satisfied with your purchase! If you want to change your mind, and wish to return anything you purchased from the DEEM Solar, we will be happy to refund or replace a product provided it is in a fully resellable condition.
DEEM Solar has a 7-day return policy for most items, however specific return periods may apply to certain types of items, while some items can not be returned unless there is a quality problem. Unfortunately, unless they are wrong or not described.
Return must be returned within 7 days of purchase in original, damaged packaging. In most cases, original and unaffected packaging refers to the packaging of the manufacturer where the product was delivered to you. Any item returned should be returned with any extensions, guides, or items that may be attached to the item.
If the returned product is not in a fully resellable condition, or the package is damaged, or the accessories, brochures or collected items may be missing, we reserve the right to refuse refund of the amount paid on this item or deduct up to 20% of the price Original sale of the refund amount.
Really hope you will be satisfied with your purchase! If you have a problem with your purchase, we offer a standard guarantee that covers most items for up to ten years. However, specific periods may apply to certain types of items, while some elements for 1 year.
3. Shipping Policy
International shipments are usually sent on the same day if the request is made before 2 pm local time, from Saturday to Thursday. If the request is made after 2 pm, it will be sent the next day.
We do not cover any customs duties or other fees you may incur when importing your product to your country of residence. Please check with your local authorities for any fees that may be due before your order. Our shipping partner will receive any such charges before or when you deliver your order.